Refund and Returns Policy

At Future Tech BD, we strive to ensure your complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please read our Refund and Return Policy carefully to understand your rights and our procedures.

1. Return Eligibility

To be eligible for a return, your item must meet the following conditions:

• Unused and in Original Condition: The item must be unused, in the same condition that you received it, and in its original packaging.
• Proof of Purchase: You must provide a receipt or proof of purchase.

2. Return Process

Step 1: Contact Us Before returning any item, please contact our customer service team at [email address] or [phone number] to initiate the return process. Provide your order number and the reason for the return.

Step 2: Return Authorization Once your return request is approved, you will receive a Return Authorization Number (RAN). Please include this number with your returned item.

Step 3: Shipping Your Return Pack the item securely in its original packaging and include all accessories, manuals, and documentation. Ship the item to the address provided by our customer service team. You will be responsible for paying the shipping costs for returning your item.

3. Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within [number] days, and a credit will be applied to your original method of payment.

Partial Refunds: In certain situations, only partial refunds may be granted:

• Items with obvious signs of use
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
• Any item returned more than [number] days after delivery

4. Non-Returnable Items

Certain items are non-returnable, including:

• Gift cards
• Downloadable software products
• Perishable goods
• Personal care items

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email address] or [phone number] to arrange the exchange process.

6. Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

7. Contact Us

If you have any questions about our Refund and Return Policy, please contact us.

We appreciate your business and are committed to ensuring your satisfaction with every purchase. Thank you for shopping with Future Tech BD!