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At Future Tech BD, we are committed to providing high-quality products and exceptional customer service. To support this commitment, we offer a warranty on our products to ensure your complete satisfaction. This Warranty Policy outlines the terms and conditions of our warranty coverage.
1.1. Product Warranty We offer a warranty on our products that covers defects in materials and workmanship under normal use. The warranty period varies depending on the product and manufacturer. Please refer to the specific warranty information provided with your product for details.
1.2. Warranty Period The warranty period for each product is specified on your purchase receipt or in the product documentation. It typically ranges from [number] months to [number] years, depending on the product category and manufacturer’s terms.
1.3. Warranty Service During the warranty period, if you experience any defects or issues with your product, please contact our customer service team to initiate a warranty claim. We will provide instructions on how to return the product for repair or replacement.
The following conditions are not covered by our warranty:
2.1. Accidental Damage Damage resulting from accidents, misuse, abuse, or neglect is not covered. This includes drops, spills, or exposure to harmful substances.
2.2. Unauthorized Repairs Repairs or modifications performed by unauthorized parties void the warranty. Only authorized service centers or technicians are permitted to perform repairs.
2.3. Normal Wear and Tear Wear and tear that occurs during normal use, such as battery degradation, cosmetic damage, or minor scratches, is not covered under the warranty.
2.4. Consumables Consumable items such as batteries, ink cartridges, and other expendable parts are not covered by the warranty unless otherwise specified.
2.5. Warranty Registration Some manufacturers may require product registration to activate the warranty. Ensure you follow the registration instructions provided with your product.
3.1. How to Request a Warranty Claim To request a warranty claim, please contact our customer service team at [email address] or [phone number]. Provide your order number, a description of the issue, and any relevant documentation or photos of the defect.
3.2. Return Instructions If your claim is approved, you will receive instructions on how to return the product. We will cover the shipping costs for warranty claims, but you may be responsible for shipping costs if the product is not covered under warranty.
3.3. Repair or Replacement Upon receiving the returned product, we will inspect it to determine if it falls under warranty coverage. If covered, we will repair the product or provide a replacement at no additional cost. If the product cannot be repaired or replaced, we may issue a refund based on the original purchase price.
For any questions regarding our Warranty Policy or to initiate a warranty claim, please contact us.
Thank you for choosing Future Tech BD. We are dedicated to ensuring that you receive the best support and service throughout your product’s warranty period.